Terms & Conditions
Welcome to XELTROX. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website.
1. Acceptance of Terms
By using the XELTROX website, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Returns & Refund Policy.
2. Eligibility
You must be legally eligible to enter into a binding agreement under applicable laws to purchase products from XELTROX. If you are purchasing on behalf of a business, you confirm that you have the authority to do so.
3. Products & Availability
We strive to provide accurate product descriptions, specifications, images, and pricing. However, product availability, specifications, and prices may change without prior notice. XELTROX reserves the right to discontinue or modify products at any time.
4. Pricing
- All prices displayed are subject to change without prior notice.
- Applicable taxes and shipping charges may be added during checkout.
- Pricing errors may be corrected before order confirmation.
5. Orders
Placing an order does not guarantee acceptance. XELTROX reserves the right to accept, reject, or cancel any order due to product availability, pricing errors, suspected fraud, payment issues, or other business reasons.
6. Payments
Payments are processed through secure payment gateways. XELTROX does not store sensitive payment details such as card numbers, CVV, PINs, or banking credentials.
7. Shipping & Delivery
Shipping timelines are estimates and may vary depending on your location, logistics partner, weather conditions, or unforeseen circumstances. Please refer to our Shipping Policy for complete details.
8. Returns & Refunds
Returns, replacements, and refunds are governed by our Returns & Refund Policy. Customers are encouraged to review the policy before making a purchase.
9. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. Any activity performed using your account will be considered your responsibility unless reported as unauthorized.
10. Intellectual Property
All content on the XELTROX website, including logos, graphics, text, product images, designs, icons, and software, is protected by applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.
11. Acceptable Use
Users agree not to misuse the website by:
- Attempting unauthorized access to systems or accounts.
- Uploading malicious software or harmful content.
- Violating any applicable laws or regulations.
- Interfering with website functionality or security.
12. Limitation of Liability
To the maximum extent permitted by law, XELTROX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, products, or services.
13. Warranty Disclaimer
Product warranties, if applicable, are governed by the respective manufacturer. XELTROX does not provide additional warranties unless explicitly stated on the product page.
14. Third-Party Links
Our website may contain links to third-party websites. XELTROX is not responsible for the content, privacy practices, or services offered by such external websites.
15. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts.
16. Changes to Terms
XELTROX reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated terms.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact the XELTROX Customer Support Team through the contact information available on our Contact Us page.
Last Updated: July 2026